Responsible Gambling
We are committed to providing a safe, secure, and responsible gaming environment for all our Australian players. Gambling should always be a form of entertainment, not a way to make money.
Player Protection Tools
To help you stay in control of your gameplay, we offer several easy-to-use account management tools. You can configure these in your account settings or by contacting support.
Deposit Limits
Control your spending by setting daily, weekly, or monthly deposit limits. Once a limit is reached, you will not be able to deposit until the timeframe resets. Any request to increase limits is subject to a cooling-off period.
Session Limits
Manage the amount of time you spend playing. You can set up reality checks (reminders that pop up during play) or strict session limits that will automatically log you out when your time is up.
Cooling-Off Period
If you need a short break from gambling, you can suspend your account for a specific period (e.g., 24 hours, 7 days, or up to 6 weeks). During this time, you will not be able to log in, play, or deposit.
Self-Exclusion
If you feel your gambling is becoming a problem, you can request formal self-exclusion. This will block your access to our platform for a minimum of 6 months up to a permanent ban, and stop all marketing communications.
External Help and Support
If you or someone you know is struggling with gambling, professional, free, and confidential support is available 24/7 across Australia.
| Organisation | Contact Information | Website |
|---|---|---|
| Gambling Help Online | 1800 858 858 | gamblinghelponline.org.au |
| Lifeline Australia | 13 11 14 | lifeline.org.au |
| Financial Counselling Australia | 1800 007 007 | ndh.org.au |
